Kirwan Insurance Services Ltd.

Terms of business

Kirwan Insurance Services Ltd. is regulated by the Central Bank of Ireland and a member of the Irish Broker Association. A copy of our Statement of Authorised Status is available on request. We are required to issue to all our clients in advance the terms on which we do business with them. Should you have any questions we will be happy to answer them.

Our Status

  • Kirwan Insurance Services Ltd. is an Independent Insurance Broker, founded in 1973. We advise you and place on your behalf, with Product Producers (Insurers), the Insurance which is most suited to your needs.
  • Our aim is to obtain competitive Premium rates, compatible with security of Insurer and quality of Cover.
  • As members of the Irish Brokers Association we are bonded for Eu300,000, in addition to the National Compensation Scheme.
  • We are members of the Investor Compensation Scheme established under the Investor Compensation Act 1998.
  • We carry Professional Indemnity Insurance which provides you with additional protection.
  • We do not have any tied arrangement with any Institution which would compromise our ability to offer independent advice.

Our Services

We provide the following services to our Clients:

  • General Insurance Broking
  • Financial Services
  • Risk Management
  • Life & Pensions
  • Claims Negotiation
  • Investment Consultancy

Our Product Producers

We currently hold agencies with 25 Product Producers. A full list of these is available on request.

Our Remuneration - Financial Services

All commissions earned on Life, Pensions and Investments are fully disclosed to our clients prior to taking out the Insurance as required by the Insurance Act 2000. Any additional charge for services rendered by ourselves will be clearly disclosed in writing prior to the inception of the Insurance.

Our Remuneration - General Insurance Broking

Our Remuneration is in the form of commission and fees. Commission is a proportion of the premium which we receive from our product producers. Our administration fee of up to 10% is subject to a minimum of €25. Fees in lieu of commission are charged when Insurance policies are arranged with product producers from which we do not receive commissions.

Default & Remedies

Under IFSRA legislation very strict rules apply to the payment of Premiums to Insurance Companies. We collect Premiums for onward transmission to Insurers and we not allowed to pay Premiums to Insurers which have not been received from Clients. In such circumstances the Insurers are entitled to cancel the Cover.

Warranties

All Insurance contracts contain conditions which impose obligations on the policyholder. It is important that you read and understand your policies. If in addition insurers impose warranties we will bring these to your attention. A warranty must be complied with literally. Failure to comply with the exact terms of a warranty may mean the insurers obligations under the policy will be terminated or a claim not paid. If you cannot comply with the terms of a warranty please advise us immediately.

Claims

Please notify us immediately of any claim or circumstances that may give rise to a claim. When you notify us you should include all material facts concerning the claim.

Complaints

Please let us know if you are unhappy with any aspect of the service we are providing. We will carefully consider and respond immediately to any complaint you may have. If we do not answer your complaint to your satisfaction you may contact the Financial Regulator, the Irish Brokers Association and/or the Financial Services Ombudsman Bureau

Contract

The above represents the Terms by which we do business with you and by transacting business with us they are deemed to be acceptable to you.

Please contact us should your require further information.

A.J. Kirwan
Compliance officer
September 2008